From customer service to having the actual product in my hands was seamless and extremely professional. I ran into a delay and wasn’t able to order right away, and once I was, the team picked right back up where we left off. I will certainly be doing business with Jackie and the design team long-term.
While there was a small issue regarding what the website states for shipping time and actual shipping speed, Madovar got the box to us when we needed it and they were great to work with! I recommend them for all of your luxury boxing needs! Thanks for helping us put together a client gift that has made an amazing impression!
Great craftsmanship but the material gets dirty really fast. It shows finger prints like crazy.
Hi Gerardo! Thank you so much for your feedback. You're absolutely right. We pride ourselves in the craftsmanship and love the jet-black soft-touch finish, but it's also super sensitive. Fingerprints appear easily. Kindly note, however, that can be cleaned super easily with a damp paper towel. The boxes dry instantly and look as new. Also, as an alternative, we're going to send you a black "smudge-free" box. We hope it resolves your concerns. Our team will send you tracking information as soon as it ships and we look forward to receiving your feedback!