Frequently Asked Questions

Hello and welcome to the FAQ section of Madovar.com!

1. Minimum Order Quantities

Q: What are your minimum order quantities?

A: For Custom Printed Boxes (Logo Print), there is a minimum order of 25 boxes.
    For Boxes without Logo, the minimum quantity is 10 units.

2. Production Lead Time

Q: How long is your production lead time?

A: Our production lead time generally depends on order quantity, logo personalization and inventory levels. If a product is available in stock, we promise 7-10 business days for the delivery of any order below 1000 units. If a product isn't available in stock, we generally advise a lead time of 14-21 business days. 

3. Print Capabilities

Q: What are your print capabilities? Can I print my logo in full color on my box?

A: We are capable of printing full color logos on your box using our digital UV print equipment. As soon as we have received your vectorized artwork, we will be able to confirm different print variations and options. Our equipment allows us to print in the following configurations:

* Please note that all combinations can also be combined or isolated

1. White UV Ink Only

2. Full Color UV Ink

3. Clear UV Ink 

4. Artwork Format

Q: What file format do you accept?

A: We generally accept EPS and AI vectorized artwork.  

5. Samples

Q: I would like to see a sample of your box. Can I order one?

A: We can certainly send you a sample box if you're planning on making a large volume purchase (starting at 100 units) and would like to test the quality. Kindly contact us for more information. 

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